How long does it take to complete an exchange?
Most exchanges are processed within a few minutes, depending on the selected coins and blockchain load. In general, transactions are completed within 1-5 minutes.
Can I trade crypto without verifying my identity?
Yes, non-KYC exchanges like ours allow you to trade without submitting any personal information. In rare cases, minimal verification may be required to comply with legal or technical conditions.
How is my privacy protected during the exchange?
We take your privacy seriously. All data is encrypted end-to-end, and we never share your personal or financial information without your explicit consent.
What fees apply when I make an exchange?
Our service charges a small fee that varies depending on the trading pair. The exact amount will always be shown to you before you confirm the transaction.
Are there any limits on how much I can exchange?
Yes, certain limits may apply depending on your activity and verification level. You can view these limits in your account and raise them if needed by providing additional details.
Can I cancel an exchange after it's started?
No, once a transaction is confirmed on the blockchain, it cannot be undone. Always double-check the information you provide before proceeding.
How often are exchange rates refreshed?
We update exchange rates in real time to ensure you're always getting accurate, market-reflective values.
What if I run into a problem during the process?
If anything goes wrong, our support team is here to help 24/7. We’ll resolve issues quickly and keep your experience as smooth as possible.
Is the service available internationally?
Yes, you can access our exchange from anywhere in the world. No matter your location, you can swap crypto anonymously without KYC.
Do I need a crypto wallet to use the platform?
Yes, a personal crypto wallet is required to receive your funds. If you don’t have one, we can recommend secure options to help you get started.